Accident and Emergency

           Call an ambulance

Do not move the patient if  

  • You think there may be a back or neck injury or any other injury that could be made worse by movement
  •  The person is in shock
  •  The person has severe chest pains

    If the patient is not seriously ill or injured

  •  Take the patient directly to the accident department of the nearest hospital

    When to seek urgent medical attention

  •  Head injuries
  •  Loss of consciousness
  •  Severe bleeding, chest or stomach pains
  •  Broken or dislocated bones
  •  Choking

    Recovery position

    If the patient is unconscious but breathing

  •  Turn them on their side
  •  Check airway is open by lifting their chin and tilting the head back slightly

    How to recognise severe chest pain or a heart attack

  •  Vice-like pain in the middle of the chest, often spreading down the left arm and jaw
  •  Shortness of breath
  •  Sudden faintness or giddiness
  •  Grey pallor to the skin
  •  Lips look blue

    What to do if the pain does not ease

  • Ring 999
  • Make the patient comfortable

    How to recognise medical shock

  •  Patient becomes pale, sweaty, drowsy and confused

    If conscious

  •  Seek urgent medical help
  •  Reassure the patient
  •  Do not give anything to eat or drink

    If unconscious but breathing

  • Place in recovery position

    Apply large quantities of cold water to the affected area as soon as possible and maintain this until the pain subsides. This may take as long as 15 minutes! If the skin is unbroken but blistered, apply a loose, dry dressing.
    If the burn is larger than four or five inches in diameter or if the skin is broken, attending the Walk In Centre is advised for advice or dressing of the wound.

Devaney Medical Centre

We respectfully ask that patients do not visit or ring the surgery to book appointments, make enquiries or for administrative requests. Instead, please visit our easy to use electronic consultation on our website.

You are advised to read the latest current corona virus guidance available at

Please note that repeat prescriptions can be ordered via For all other requests, please use econsult.

For all other wirral covid-19 support and resources, please visit

Patients eligible to have the seasonal flu vaccination can now book in for this. **please telephone reception to book the vaccination, there is no need to submit an e-consult**.

Thank you for your support.

Please see our practice coronavirus page for further information.


eConsult is a secure online tool for registered patients to contact the surgery and submit a medical or administrative request online during Practice Opening hours. the Practice is open from 8:00am until 6:30pm Monday to Friday excluding Bank Holidays.

Our team will review every request and make sure it is passed to the most relevant health care professional.

When eConsult is not available between 6.30pm – 8am weekdays, at weekends or Bank Holidays should you need medical assistance (From Friday 18:30 Until Monday 8:00am and Bank Holidays), Please telephone 111 for the out of hours service, or 999 for a medical emergency.