IT & My Data

Online Patient Access
Our patients can make and cancel appointments with doctors, request repeat prescriptions, change their contact details to the practice, all online using the Patient Access service. To use the Patient Access service for the first time you will need to obtain a registration letter from Reception and also bring with you Photographic ID such as passport or driving license as proof of identification. You will need to collect the registration letter in person as we are unable to post the letter for security reasons.

A new contractual requirement came into force from 1 April 2014 requiring that GP Practices should make available a statement of intent in relation to the following IT developments:

  1. Summary Care Record (SCR)
  2. GP to GP Record Transfers
  3. Patient Online Access to their GP Record
  4. Patient Access to online appointment booking & ordering of repeat prescriptions
  5. Data for commissioning and other secondary care purposes
  6. Referral Management

Please find below details of the Practices stance with regards to these points.

Summary Care Record (SCR)
NHS England require Practices to enable successful automated uploads of any chance to patients summary information, at least on a daily basis, to the summary care record (SCR) or have published plans to achieve this by 31 March 2015.

Having your summary care record (SCR) available will help anyone treating you without your full medical record. They will have access to information about any medication you may be taking and any drugs that you have a recorded allergy or sensitivity to.

Of course if you do not want your medical records to be available in this way then you will need to let us know so that we can update your record.

GP to GP Record Transfers
NHS England requires Practices to utilise the GP2GP facility for the transfer of patient records between Practices, when a patient registers or de-registers (not for temporary registration).
It is very important that you are registered with a Doctor at all times. If you leave your GP and register with a new GP, your medical records will be removed from your previous Doctor and forwarded on to your new GP via NHS England. It can take your paper records up to two weeks to reach your new surgery.

With GP to GP record transfers, your electronic record is transferred to your new Practice much sooner.

Devaney Medical Centre confirms that GP to GP transfers are already active and we send and receive patient records via this system.

Patient Online Access to Their GP Record
NHS England requires Practices to promote and offer the facility to enable patient’s online access to appointments, prescriptions, allergies and adverse reactions, or have published plans in place to achieve this by 31 March 2015.

We currently offer the facility for booking and cancelling appointments and also for ordering your repeat prescriptions on-line. This is done by collecting a personal pin number at reception and activating your registration via our Practice Website.

By March 2015, we will offer patients the facility to view, export or print summary information from their records relating to medications, allergies and adverse reactions.

Data for Commissioning and Other Secondary Care Purposes
It is already a requirement of the Health & Social Care Act that Practices must meet the reasonable data requirements of commissioners and other health and social care organisations through appropriate and safe data sharing for secondary care usage, as specified in the technical specification for care data.

At Devaney Medical Centre we have specific arrangements in place to allow patients to “opt out” of care.data which allows for the removal of data from the Practice. Please contact the surgery if you require further information or for the forms to “opt out”.

Devaney Medical Centre confirm these arrangements are in place and that we undertake l training and audits to ensure that all our data is handled correctly and safely via the Information Governance Toolkit.

Please note that all documents below will open in a new window.

Your Health Records

Fair Processing Notice

Risk Stratification Using Patient Information

Devaney Medical Centre

We respectfully ask that patients do not visit or ring the surgery to book appointments, make enquiries or for administrative requests. Instead, please visit our easy to use electronic consultation on our website.

You are advised to read the latest current corona virus guidance available at www.nhs.uk/coronavirus.

Please note that repeat prescriptions can be ordered via wiccg.devaneyscripts@nhs.net. For all other requests, please use econsult.

For all other wirral covid-19 support and resources, please visit www.wirralinfobank.co.uk.

Patients eligible to have the seasonal flu vaccination can now book in for this. **please telephone reception to book the vaccination, there is no need to submit an e-consult**.

Thank you for your support.

Please see our practice coronavirus page for further information.

CHANGE OF SERVICE NOTICE

eConsult is a secure online tool for registered patients to contact the surgery and submit a medical or administrative request online during Practice Opening hours. the Practice is open from 8:00am until 6:30pm Monday to Friday excluding Bank Holidays.

Our team will review every request and make sure it is passed to the most relevant health care professional.

When eConsult is not available between 6.30pm – 8am weekdays, at weekends or Bank Holidays should you need medical assistance (From Friday 18:30 Until Monday 8:00am and Bank Holidays), Please telephone 111 for the out of hours service, or 999 for a medical emergency.