Prescriptions

If you have registered for Online facilities you can use EMIS Access to order your repeat prescriptions or alternatively fax your request to0151 670 0445.

Telephone requests are only taken for housebound patients. There is a request slip on the right hand side of the prescription that you need to complete before your next prescription is due.

Please bear in mind that all repeat prescription requests take twoworking days (Saturdays/Sundays NOT included) to be processed and will be available after 16:00 on the second working day after the request.

Request made Ready for collection
Monday Wednesday after 16:00
Tuesday Thursday after 16:00
Wednesday Friday after 16:00
Thursday Monday after 16:00
Friday Tuesday after 16:00

Thanks for your co-operation not calling into surgery before prescriptions are due to be ready as this causes extra work. 

PrescriptionsIt is important that you clearly tick the items you require. You may prefer to post your repeat prescription request enclosing a stamped, self addressed envelope and then staff can post the prescription back to you.

To save time waiting at reception there is a mail box in the foyer marked prescriptions which is opened regularly. There are arrangements with some local chemists that will deliver prescriptions to the elderly or housebound – please ask at reception.

Prescription Charges
If you have to pay for more than three prescription items in three months, or 14 items in 12 months, you could save money by buying a Pre Payment Certificate (PPC). From 1 April 2017, the charge for a single prescription item is £8.60. The most convenient way to pay for your 12 month PPC is by direct debit, spreading the cost over 10 monthly instalments.

To apply for a PPC, visit www.ppa.org.uk/ppc or telephone 0845 850 0030.
Some patients in receipt of certain benefits are entitled to free prescription charges.

Devaney Medical Centre

We respectfully ask that patients do not visit or ring the surgery to book appointments, make enquiries or for administrative requests. Instead, please visit our easy to use electronic consultation on our website.

You are advised to read the latest current corona virus guidance available at www.nhs.uk/coronavirus.

Please note that repeat prescriptions can be ordered via wiccg.devaneyscripts@nhs.net. For all other requests, please use econsult.

For all other wirral covid-19 support and resources, please visit www.wirralinfobank.co.uk.

Patients eligible to have the seasonal flu vaccination can now book in for this. **please telephone reception to book the vaccination, there is no need to submit an e-consult**.

Thank you for your support.

Please see our practice coronavirus page for further information.

CHANGE OF SERVICE NOTICE

eConsult is a secure online tool for registered patients to contact the surgery and submit a medical or administrative request online during Practice Opening hours. the Practice is open from 8:00am until 6:30pm Monday to Friday excluding Bank Holidays.

Our team will review every request and make sure it is passed to the most relevant health care professional.

When eConsult is not available between 6.30pm – 8am weekdays, at weekends or Bank Holidays should you need medical assistance (From Friday 18:30 Until Monday 8:00am and Bank Holidays), Please telephone 111 for the out of hours service, or 999 for a medical emergency.